Always-on visibility, priced by the event
Start free, scale when your traffic does. Every plan sees the full human, bot, and AI-agent split of your traffic: low-cost, always-on instrumentation for the half your analytics can’t.
Free pauses tracking at 250k events/mo until the 1st (UTC), or until you upgrade. Paid plans pause at their included allowance unless you opt into overage, billed per whole million events, invoiced monthly, and never above your spend cap. Traffic during a pause is not recorded.
- Events / month250k
- Projects1
- Overage rateNone, pauses at limit
- CSV exportNot included
- Identification APINot included
- Events / month5M
- Projects3
- Overage rate$3 / additional 1M events (opt-in)
- CSV export✓
- Identification API✓
- Events / month50M
- Projects10
- Overage rate$2 / additional 1M events (opt-in)
- CSV export✓
- Identification API✓
- Events / month600M
- Projects25
- Overage rate$0.75 / additional 1M events (opt-in)
- CSV export✓
- Identification API✓
- Events / monthCustom
- ProjectsCustom
- Overage rateCustom
- CSV export✓
- Identification API✓
What counts as an event?
An event is a single request Lume ingests: a page view or a tracked REST call. Human, bot, and AI-agent requests all count, because seeing the whole picture is the point. You are only billed for events you send, and Lume never stores a full client IP in the process.
Pricing FAQ
What counts as an event?
One tracked request: a page view or a REST call Lume ingests. Human, bot, and AI-agent requests all count. You are never billed for data you do not send.
What happens if I hit my plan limit?
Tracking pauses. On the free plan, it pauses once you reach 250,000 events in a month and resumes within about an hour of the 1st (UTC), or as soon as you upgrade. On a paid plan, it pauses at your included allowance by default; to keep tracking, turn on overage in Settings → Billing and set a spend cap. Overage is billed per whole million events at your plan’s rate, never above your cap, and tracking pauses at or before the cap, once the next million would reach it. Pauses and resumes take effect within about an hour. Traffic during a pause is not recorded; data already recorded is kept. Usage months are UTC calendar months.
Is the free plan really free?
Yes. 250,000 events per month on one project, no card required. Upgrade only when your traffic outgrows it.
What is the Identification API?
Send a request’s headers and Lume returns the agent’s verified identity: operator, type, and whether it’s genuinely who it claims to be rather than a spoofable user-agent you’d otherwise have to trust. Available on Starter and up.
How is billing handled?
Every paid plan bills a flat monthly (or annual) base. Choose annual billing for 2 months free; the base is prepaid. Overage is opt-in: if you turn it on, it is billed monthly as its own line item (a separate monthly invoice on annual plans). Upgrades take effect immediately and are prorated. Downgrades, and switches from annual to monthly billing, take effect at the end of your current billing period. You change plans in Settings → Billing in the app; the billing portal is for payment details and invoices. There are no refunds, and cancellation takes effect at the end of your current billing period.
Know your traffic. All of it.
Set up in minutes. One ingest token, one SDK call. Free plan, no card required.
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